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Our leading payment provider will independently hold the money, for security and peace of mind for the gig worker, as well as a robust disputes policy and reducing fraud on the platform. You, the gig lister, control when the money is released after satisfactory completion of the work outlined. For more information about pay in general, see our pay section in the Help Centre

A gig is a pre-defined task (or set of tasks) that has a specific expected outcome. On the gig exchange, it is FREE to list a gig under the services section. Services are fixed price or negotiable. Workers are selected based on services, availability, reputation & price. The money is withheld independently through our leading global Payment provider Stripe escrow account. Payment is only released upon satisfactory completion. Feedback is given by both parties to build marketplace reputation. A job is an advertisement listing the general requirements and services expected of a worker. Job advertisements are for permanent or contract based work (hourly rate).On the gig exchange, the job advertisements are FREE and listed under the Jobs section.

There are two sides to every story. We allow everyone to respond once to any feedback if required. We believe an eloquent and sincere response will always help future customers to identifying the true story.

The gigexchange will get in touch (usually by email) to discuss the disputed payment. It may be that the dispute is the result of a misunderstanding. If that is the case, it is important to contact your card issuer and tell them that you are no longer disputing the transaction. gigexchange will follow its internal dispute process and liaise with Stripe until resolution.

Please contact us so we can discuss your specific requirements?