Customer Operations Staff in Japan

Find Customer Service Representative Opportunities in Japan

Customer Service Representative Duties & Salary in Japan

In Japan, a Customer Service Representative plays a crucial role in providing assistance, addressing customer inquiries, and ensuring customer satisfaction. They commonly work in industries such as technology, retail, and hospitality. Customer Service Representatives contribute to the success of businesses by delivering excellent customer service.

Exciting Fact: Japan is known for its unique culture and traditions. Customer Service Representatives in cities like Tokyo, Osaka, and Kyoto may encounter inquiries related to Japanese customs, etiquette, or popular tourist attractions such as Mount Fuji, adding an exciting touch to their customer interactions.

The main duties of a Customer Service Representative in Japan include handling customer inquiries via phone, email, or chat, providing technical support, processing orders or returns, and maintaining accurate customer records. They also collaborate with other teams to resolve complex issues and ensure a seamless customer experience.

Key skills required for this role in Japan include excellent communication skills in Japanese and English, problem-solving abilities, patience, and a customer-centric mindset. Proficiency in using customer service software and knowledge of the relevant industry are also important.

Work opportunities for Customer Service Representatives can be found in cities such as Tokyo, Osaka, and Nagoya. In Japan, customer service roles can be found in technology companies in Tokyo, retail stores in Osaka, and hotels in Nagoya.

The expected salary range for a Customer Service Representative in Japan is approximately ¥3,000,000 to ¥5,000,000 per year. The actual salary may vary based on factors such as experience, location, and the specific industry.

* Please note that the salary figures may vary based on experience & location. Salary figures & rate ranges last updated Nov 2023.
Customer Service Agent in Japan

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How the gigexchange Japan gig economy service works?

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Safe & Secure Financials in Japan

We hold the money while the work gets completed to your satisfaction

How the gigexchange Japan job portal website works?

Business & Recruiters in Japan

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Search for Full-Time, Part-Time Contract & Casual Jobs. Find your dream Japanese job through our online recruitment & employment platform.

How the gigexchange Japan volunteering platform works?

Charities & Non-Profit Organisations in Japan

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How the gigexchange Japan advertising service works?

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Find New Customers in Japan

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Feedback, Ratings & Reviews

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Find Customer Success Advisor Gig Work Tasks in Japan

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Customer Success Advisor
Japan Japan

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Customer Support Jobs in Japan

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Customer Support
Japan Japan

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SEO Expert Osaka

Are you an experienced SEO expert looking for a new challenge? Our leading client in Osaka is seeking a talented and motivated individual to join their team as a full-time SEO Expert.

Customer Service Associate Volunteers in Japan

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Customer Service Associate
Japan Japan

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Customer Operations Business Advertising in Japan

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Customer Operations
Japan Japan

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Don't take our word for it. Build your online brand through our trusted customer testimonials.

Star Star Star Star Star

Jay is an awesome Japanese Customer Success Advisor.

We have loved your work and communication throughout the gig.

Jay your ability is second to none!

We highly recommend gigexchange & Jay. We have told ALL our friends and family about the service we experienced.

If anyone is looking for an expert Customer Success Advisor in Japan then Jay is for you!

Star Star Star Star Star

Great Service! Great Communication! Great Price! Very Happy with Leroy!

We had been on the lookout for a Customer Success Advisor in Japan for ages but couldnt find anyone.

Luckily gigexchange came to the rescue and we found Leroy immediately.

We’ll certainly use Leroy & other freelancers in Japan on gigexchange for our other projects we have in the future.

Taylor in Japan

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